Interactive Voice
Response

A Digital Platform for
Bank Mitras, Bank Officials, and Customers

MicroSave’s IVR is a first-of-its kind dedicated digital platform that can be used as a:

Key Differentiators

Products
Comprehensive guides to PMJDY related products such as, PMSBY, PMJJBY, and APY

POS Device Functionality
Key information regarding POS device features, functionalities, usage, and basic troubleshooting of common issues
KYC
Comprehensive information on essential elements of KYC and accepted documents

Customer Service
Inclusive guide to customer service management techniques to retain existing customers and acquire new customers

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